Care
Victoria Ariela jewelry is made to accompany you through life, but like all precious things, it deserves intention and care. To keep your pieces luminous, we recommend removing them during certain moments:
When cleaning, harsh chemicals can damage both gold and gemstones. During workouts or any high-impact activity, which may loosen settings over time. Before swimming, chlorine weakens gold, and cold sea water can easily slip a ring from your finger. Even during your skincare routine, creams and oils can create a film that dulls brilliance.
Treat your jewels like talismans: sacred, personal, and alive. With a little mindfulness, they’ll stay radiant for years to come.
Repairs
If your jewelry ever needs some love, we’re here to help.
For all repair inquiries, please contact us first at studio@victoriaariela.com before sending your piece. Include your name, a description of the issue, a photo of the damage, and proof of purchase.
If your piece was purchased directly from victoriaariela.com within the last 3 months, we may cover the repair cost upon approval by our team.
Please note: repairs do not include the replacement of lost stones or components free of charge. In such cases, we’ll provide a quote before proceeding.
Depending on the work needed, repairs may take 4–6 weeks to complete. Each piece is treated with the same care it was crafted with, and we’ll make sure it comes back to you ready for the next chapter.